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Domestic and Family Violence System Coordination Facilitator

Job No: MCS805
Location: Caboolture

Are you looking for a job with meaning; one that connects your personal values with an organisation that supports the most vulnerable and disadvantaged people in our community? Do you want to be rewarded with a competitive salary and benefits package; and receive training and ongoing development?

Do you want to make a difference?

Mercy Community exists to support and empower those who are poor, vulnerable, marginalised or in a position of disadvantage.  We aim to be recognised as a leading provider and facilitator of quality, responsive community services.

The Role

The Domestic Violence Systems Co-ordination Team currently has a vacancy for a Part Time Domestic and Family Violence System Coordination (DVSC) Facilitator, located in Caboolture.

This role is responsible for raising awareness of the Moreton Bay Domestic and Family Violence Systems Coordination (MBDFVSC) program within the community, by liaising with a broad network of stakeholders who participate in or impact on the success of client plans, referrals and goals.

To be successful in the role, you will have:

  • Demonstrated experience, skills and knowledge in engaging, building rapport and trust quickly, listening effectively and managing behavioural responses professionally, including an ability to communicate sensitively and effectively
  • Demonstrated ability to work in an authentic partnership with other professionals and organisations; including dialogue, negotiation and conflict management skills in critical decision-making processes
    A problem-solving approach with a focus on moving toward shared resolutions, completing rapid needs and risk assessments in relation to key issues affecting the individual and family impacted by Domestic Family Violence
  • Demonstrated experience in conducting safety and risk assessments using Domestic Family Violence framework, working the Domestic Family Violence service system with perpetrators and/or victims (including children)
  • Tertiary degree or above in Social Work, Behavioural Sciences, Psychology or related discipline
  • Sound understanding and knowledge of the Queensland Domestic Family Violence system
  • An understanding of Aboriginal and Torres Strait Islander peoples, cultures and societies and the issues which impact upon them in contemporary society together with a commitment to culturally competent engagement and practice
  • Demonstrated intermediate ability to use computer IT systems including MS Word and Excel
  • Queensland Provisional Green or above Driver’s Licence
  • Ability to obtain positive notice in the Working with Children Check (Blue Card) and any other legislatively required personal history screening as required
  • Experience in collaborative program arrangements with the Department, other service providers, and key stakeholders is beneficial

We encourage and welcome candidates from all cultural backgrounds and recommend that you view our website and Employee Value Proposition.

This position will have a minimum of 25 hours per week and will offer a competitive remuneration package of $36.37 - $38.02 gross per hour in line with level 5 of our Enterprise Agreement. You will also have the opportunity to increase your take-home pay by salary sacrificing and other benefits available within our Enterprise Agreement. 

To apply please head to this link: and follow the prompts.

Applications must include a Resume and Cover Letter that includes a response to the outlined Key Requirements

Please apply immediately as we are seeking to fill these positions as soon as possible.

Please note that you must be eligible to work in Australia to be considered for this position. Employment is conditional upon maintaining a clear personal history screening checks throughout employment.

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