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Child and Family Counsellor

Job No: MCS811
Location: Toowoomba

Are you looking for a job with meaning; one that connects your personal values with an organisation that supports the most vulnerable and disadvantaged people in our community? Do you want to be rewarded with a competitive salary and benefits package; and receive training and ongoing development?

Do you want to make a difference?

Mercy Community exists to support and empower those who are poor, vulnerable, marginalised or in a position of disadvantage.  We aim to be recognised as a leading provider and facilitator of quality, responsive community services.

The Role

The Families & Young People Services team currently have a vacancy for a Full Time Child and Family Counsellor.

Located in Toowoomba, this position will provide counselling and therapeutic services to clients; including assessments, pre- & post-evaluations and interventions. This position also liaises with a broad network of stakeholders who participate in or impact on the success of client plans, referrals and goals.

Key Requirements:

  • Tertiary qualification in Social Work, Social Science, Counselling, Psychology, Behavioural Sciences or similar discipline

  • Knowledge of and/or demonstrated experience in using individual and group counselling interventions, including but not limited to Creative/ Expressive Therapies, Narrative Therapy, Trauma Focused-Cognitive Behaviour Therapy, and Family Therapy

  • Knowledge of developmental, attachment and systems theory, and the impact of neglect and trauma on brain development

  • Demonstrated understanding and experience in conducting thorough and holistic assessments, developing individualised and/or family treatment plans and reviewing the effectiveness of programs and plans

  • A good understanding of statutory child protection processes and being sensitive to the range of presentations in children and young people who have experienced significant complex trauma, both within their families and through extensive engagement with the child protection system

  • Demonstrated ability to produce written case notes and reports that are clear, structured and evidence sound theoretical understandings within a structured framework, with strict confidentiality considerations

  • For applicable programs, evidence of current vaccination against whooping cough or willingness to obtain prior to commencement, unless applicable exemption provided as per the relevant MC procedure


It is beneficial for candidates to have:

  • Eligibility for membership associations including, but not limited to, the Australian Association of Social Workers (AASW) or the Australian Psychological Society (APS)

  • Training in play-based therapies with a trauma focus, i.e. sand play therapy, play therapy


We encourage and welcome candidates from all cultural backgrounds and recommend that you view our website and Employee Value Proposition.

These position offers a competitive remuneration package of $36.37- $38.02 gross per hour in line with level 5 of our Enterprise Agreement. You will also have the opportunity to increase your take-home pay by salary sacrificing and other benefits available within our Enterprise Agreement.  


To apply please head to this link: and follow the prompts.

Applications must include a Resume and Cover Letter that includes a response to the outlined Key Requirements stated above.


Please apply immediately as we are seeking to fill this position as soon as possible.

Please note that you must be eligible to work in Australia to be considered for this position. Employment is conditional upon maintaining a clear personal history screening checks throughout employment.

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