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Job No: MCS664
Location: Ipswich

Mercy Community is a not-for-profit organisation, focussed on the provision of innovative and responsive services in the areas of child protection, multicultural community support, family mental health, community and residential based aged care and disability support services. We are a strongly committed team that works hard and truly lives our values – Mercy, Acceptance, Excellence, Dignity, Empowerment and Integrity.

We are looking for an enthusiastic Caseworker with a passion for Early Learning and Development to join our team.

The Role…

Based in Ipswich, you’ll be responsible for quality service delivery to children, young people and families within the Pathways to Early Learning & Development (PELD) program. This position will work alongside the Early Childhood Educator to understand and support the broader needs of children and families participating in the program with the overall aim of strengthening resilience and parenting capability, whilst raising awareness of services and support available. In a nutshell you'll:

  • Use the applicable Model of Practice, service guidelines/frameworks, assist clients in achieving their goals as identified in relevant planning documentation developed in line with organisational procedures.
  • Support and provide opportunities for life and personal skill development for clients by role modelling expected behaviours.
  • Work collaboratively with the Early Childhood Educator in relation to each family’s individual circumstances.
  • Engage family members in respectful and just ways that promote dignity and self-determination.
  • Conduct multi-dimensional assessment of family resources (including extra familial).
  • Assist families to establish meaningful, achievable and valued goals for change, utilising their own resources wherever possible.
  • Maintain a current awareness of community resources to broaden options available to vulnerable families as appropriate and work collaboratively with these services in the interests of the family.
  • Work in structured, time-focussed ways with families, primarily in their own homes, to encourage and support family goal achievement with a view to sustainable outcomes and timely withdrawal of services.

About You…

  • Undergraduate degree or higher in Social Work, Social Science, Psychology or other related field.
  • Demonstrated intermediate ability to use computer IT systems including MS Office.
  • Queensland Provisional Green or above Driver’s License.
  • Ability to obtain positive notice in the Working with Children Check (Blue Card) and any other legislatively required personal history screening as required.
  • Evidence of current vaccination against whooping cough or willingness to obtain prior to commencement, unless applicable exemption provided as per the relevant MC procedure.
  • Experience in assessing the needs of families experiencing complex issues and motivating and planning toward positive change (beneficial).
  • Knowledge of child development, including the impact and signs of trauma on this process (beneficial).

We’ll Offer You….

  • Attractive salary package paid in line with the Family Services Enterprise Agreement.
  • Generous salary sacrificing benefits.
  • Continued professional development opportunities to ensure you grow in your career with Mercy Community.
  • Supportive team culture to tackle the big challenges.
  • The chance to make a genuine difference in people’s lives.

Please apply Immediately

We encourage and welcome candidates from all cultural backgrounds and recommend you visit our website at to find out more about Mercy Community.

If this sounds like the role for you, apply now via Please ensure your application includes a resume and cover letter. 

Please note that you must be eligible to work in Australia to be considered for this position. Employment is conditional upon maintaining a clear personal history screening checks throughout employment.

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