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Care Team Leader

Job No: MCS1024
Location: Nudgee

Are you looking to make a real change in the lives of families who are experiencing difficulty? A job where your professional skills will be put to the test daily? Do you want to be rewarded with a competitive salary and benefits package and receive training and ongoing development?

Do you want to make a difference?

Mercy Community is a not-for-profit organisation, focussed on the provision of innovative and responsive services in the areas of child protection, multicultural community support, family mental health, community and residential based aged care and disability support services. We are a strongly committed team that works hard and truly lives our values – Mercy, Acceptance, Excellence, Dignity, Empowerment and Integrity.

The Residential Care and Transition team currently has a vacancy for a Care Team Leader to join them in Nudgee on a full-time, permanent basis. We are seeking a motivated, proactive leader to lead and support care planning to ensure high quality out-of-home care and support for children, young people and their families to reach their full potential. The Care Team Leader will, where possible, bring about therapeutic change as informed by the Mercy Community Model of Practice.

To be eligible for this position you will require:

  • A tertiary degree in Social Work, Psychology or other related discipline
  • Minimum 2-3 years relevant experience/skills providing high-level care planning and intervention services for young people in and out of home-care settings including residential care
  • Previous leadership experience within a social welfare context including team supervision and conflict resolution
  • An understanding of and demonstrated ability to implement effective and structured supervision, vicarious trauma prevention and management strategies and self-care methodologies in the child protection industry
  • A resilient nature and excellent time management skills in challenging environment
  • Excellent communication, both verbal and written skills, to develop and maintain effective relationships with key stakeholders including service users, families, funding bodies and other internal and external stakeholders
  • A demonstrated ability to coach, mentor and transfer sound knowledge and principles of therapeutic care from planning into daily care delivery practice with staff at all levels
  • An excellent understanding of statutory child protection processes including a sound knowledge of, and sensitivity to, the range of behavioural presentations likely to be encountered in children and young people who have experienced significant trauma both within their families and through extensive engagement with the child protection system, including cross-cultural awareness
  • Demonstrated high level skills in developing and implementing effective assessment, creative and targeted intervention and care strategies for children and young people affected by trauma and disrupted attachment
  • Computer literacy and the ability to write clear and concise client notes and other reporting via Mercy Community systems
  • A Queensland Drivers Licence, ability to obtain positive notice in the Working with Children Check (Blue Card), positive Police Check and any other legislatively required personal history screening as required

It is beneficial for candidates to have:

  • An understanding of Aboriginal and Torres Strait Islander peoples, cultures and societies and the issues which impact upon them in contemporary society together with a commitment to culturally appropriate engagement and practice

As a Mercy Community employee, we’ll offer you:

  • The chance to make a genuine difference in people’s lives
  • The opportunity to increase your take-home pay by salary sacrificing
  • Continued professional development opportunities
  • Access to our Employee Assistance Program (confidential counselling service)
  • Career pathways for those wishing to grow within the company
  • Friendly and supportive work place

This position offers a competitive remuneration package of $83,229 - $93,564 gross per annum in line with a level 6/7 of our Enterprise Agreement dependant on experience. You can also increase your take-home pay by salary sacrificing and other benefits available within our Enterprise Agreement. 

We encourage and welcome candidates from all cultural backgrounds and recommend that you view our website and Employee Value Proposition. 

To apply please head to this link: and follow the prompts.

Applications must be completed online and include an updated resume and response to the key selection criteria in your cover letter (maximum of 2 pages).  

Please apply immediately as we are seeking to fill this position as soon as possible. Applications will close at 4:30pm on 25 July 2019, however Mercy Community reserves the right to interview and appoint a suitable candidate prior to the closing date of this campaign.

Please note that you must be eligible to work in Australia to be considered for this position. Employment is conditional upon maintaining a clear personal history screening checks throughout employment.

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